Koombiyo Delivery Review

Very poor service experience. The local branch does not answer calls at all, making it impossible to get any updates or resolve issues. Deliveries consistently take 2–3 days even for nearby locations, with no communication or accountability. Customer support is clearly lacking at the branch level. I would not recommend this courier service unless they seriously improve responsiveness and delivery efficiency.

😠 Feedback- Koombiyo Courier Service Experience
This has been the worst delivery service I have ever experienced.

I have had five separate orders returned because of the extensive delays in delivery. The lack of communication and professionalism is unacceptable:

Unresponsive Branches: Some of your branches are not even answering calls, making it impossible to inquire about delayed shipments.

Unauthorized Rescheduling: Deliveries are being rescheduled without any attempt to contact the customer first. This is a major inconvenience and directly led to my returned orders.

I strongly advise against using this service as a primary courier.

However, it is important to note that some branches are very helpful and deliver fastly and efficiently. The inconsistency across your network is a serious issue that needs to be addressed.

I have had a good experience with Koombiyo Delivery. The employees in my branch are hospitable and sociable. I like the fact that I am always free to enter the branch and get my parcel anytime. My deliveries were all safe and punctual. I cannot say that I am either sure of the experience of other branches or other customers, but personally, it has been a smooth and reliable experience. I will still utilize their service.