Seylan Bank

3.1 3 reviews
Banks Colombo
62%
Customer score 7 more reviews to be ranked

Seylan Bank Review

3.1 ★★★☆☆ (3 reviews)
Find a branch 4
📍 Location: Seylan Towers, No 90, Galle Road, Colombo 03

Often referred to as “The Bank with a Heart,” Seylan provides a diverse portfolio of commercial banking services to both urban and rural communities. It maintains a strong customer focus, offering services from corporate financing to popular retail savings accounts and extensive digital platforms.

Rating Summary

62% Overall Score
3.1 / 5.0
★★★☆☆

Rating Breakdown

Quality of Service
3.0
Customer Care
3.3
User Experince
3.0

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Reviews (3)

palprod 1 week ago Edited
★★★★★ 5.0
I have been doing all my banking with Seylan Bank Kollupitiya Branch since it\\\'s opening.
From that time up to today I have always found the staff to be very obliging and very customer orientated .
Under the dynamic leadership of it\\\'s managers from the inception the Kollupitiya Branch has now become an icon.
I have always found the staff willing to go out of the way to help and be extremely obliging.
Having dealt with many Banks in other countries overseas I fins the service here above all of them.
In conclusion I like to wish the present Manager Ms. Neranja Kumaradasa and all the staff all the very best and a very big thank you.
P.R. Anthonis Jnr
Quality of Service: 5.0★ Customer Care: 5.0★ User Experince: 5.0★
Bonnyface PAB 10 months ago
★☆☆☆☆ 1.0
Kindly consider recruiting adequately qualified and knowledgeable staff. Working with employees who lack the necessary education and understanding makes it difficult to handle matters effectively, as they do not have sufficient awareness or expertise.
Quality of Service: 1.0★ Customer Care: 1.0★ User Experince: 1.0★
Sandun Sathsara 1 year ago
★★★☆☆ 3.3
good bank.
Quality of Service: 3.0★ Customer Care: 4.0★ User Experince: 3.0★
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