Sri Lanka Mobitel Review
Based on 67 Visitor Reviews
29
User Average
Commencing operations in 1993, Mobitel was one of the foremost mobile service providers in Sri Lanka, beginning operations using first generation cellular technology. Currently Mobitel has a customer base of over 5 million Active connections.
“We care Always” – What a funny tag line. I had to deactivate a package 5 times, each time there customer service said its done, but next reload it’s auto activated. When the Last time I called them and asked how it could happen, They said they don’t no about that. Finally I request to complain about this issue and I got the answer, That they can’t put a complain at the moment. And also she hang the phone without saying any reason for that. This is really disgusting customer service I ever had. Truly not recommend to any one to use this network for any purpose.
0
same as SLT.
nothing good.
slowest network in matara district.(airtel is nothing, so I didnt compare with that)
0
Well I have been using Mobitel since 2018.It’s a good ISP with many new features over the years.Connections are perfect.But I’ve seen Mobitel consumes my anytime data uselessly when I use Work and Learn package.Finally my Zoom package is still remaining but Anytime data has vanished.Super annoyed.
0
They have a good speed comparing with other isp’s.(from my experience) Data plans are also good value for money. This can be different from another person’s perspective. So go on and read other comments too.
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What I had to see here was the lack of a technical assistant at their customer service centers
0
Super fast network.that give a supet speed
0
Good service
0
You stupid MOBITEL are robbing my money. I activated work & learn planning for two kids education purpose. They are using TEAMS and ZOOM. But you stupid are charging money from ANY TIME DATA Bundle. 100% of WORK & LEARN data is remaining after one month time. I logged so many compaints but nothing happens. These people are robbing others money in day light. CURSE YOU!!!
1
I am also face same kind of incident and I called so many times customer care center but they fall to recover this issue. My daughters are only using soom,teem application but it charged from my any time data. Therefore I have to get additional anytime data packages because of this. Don’t use Mobitel cim for internet browsing. Please choose alternative service provider.
0
Don’t deal with Mobitel router packages.
0
Don’t use mobitel….not worth it….absolute shit
1
We care always…not so much theses days by the way …absolute garbage of a service…ripping people off..you should be ashamed of yourselves…people are not as stupid as you think…mobitel = trash
0