Sathosa Review
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Customer Service
53
Product Quality
44
Value for Money
61
Based on 5 Visitor Reviews
53
User Average

Lanka Sathosa Limited was incorporated in October 2005 and  is the largest retail network in Sri Lanka. it provides a super market experience to all

5 comments on “Sathosa Review

  1. 100
    Online Shopping

    Sathosa Online Shopping Service – Really a valuable service for a pandemic time like this.
    Really appreciate the customer support from the Sathosa Branch – Yatiyana.
    Thank you !!
    Stay Safe!

    Breakdown
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    Customer Service
    100
    Product Quality
    100
    Value for Money
    100
    0
    0
  2. 50
    Entrence security lappses

    Entrance to the Sathosa Supermarket in Kandy town.
    1) There is facilities to wash the hands.
    2) Before you enter you have to write the mobile number and address in a book and there is lady security to check this, However all the customer has to use the same pen, There is no disinfection solution also. Just before I was about to enter there was a gentleman who was sneezing and covering his nose from his right hand, He use the pen to write his the detail and enter to supermarket. Next was my turn. . I requested the security lady to help me writing my detail and she refused and insisted that I should write before enter the supermarket.
    3) If security lady can write all customer data in the log book there is no issue.
    4) Sathosa need action to solve this issue for the sake of general public
    5) I could not enter the supermarket.

    Breakdown
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    Customer Service
    50
    Product Quality
    50
    Value for Money
    50
    0
    0
    1. I too agree on this. most places they have the pen and book once you pass the hand cleaning station. this is pure evidence that people have no idea what they are doing. plus the only things we can get are very low in quality. onions, potato etc.

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  3. 33
    Do you even consider this a Supermarket?

    The only time we tried Sathosa was when the corona lockdown time. Even then we could experience the difference a mile away. other super markets cater to customers and here it’s the same government worker attitude that you experience all over. Managers and workers all together, no one gives a damn on the customers. The Onions and other stuff was rotted in half. yet you listed this in super market section?

    Breakdown
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    Customer Service
    28
    Product Quality
    20
    Value for Money
    50
    0
    0
  4. 64
    ගාණ අඩු තැනක්

    රත්මලාන ලොකු සතොස එක නම් හොදයි. ගන්න දේවල් සහ offers තියෙනව. අනෙක් ඒවට ගියාම ජරා ළුනු වල ඉදන් බොහොම පොඩි selection එකක් තියෙන්නෙ. private supermarket දියුණු වෙද්දි මේව අතැරල දාල වගේ.

    Breakdown
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    Customer Service
    84
    Product Quality
    39
    Value for Money
    69
    0
    0

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