Sampath Bank Sri Lanka, a dynamic financial institution, provides a wide array of innovative and customer-centric banking solutions for individuals and businesses, ensuring a seamless and rewarding banking experience.
Sampath Bank Sri Lanka, a dynamic financial institution, provides a wide array of innovative and customer-centric banking solutions for individuals and businesses, ensuring a seamless and rewarding banking experience.
Kohuwala sampath bank is very bad bank. They are not helping customers.
0
internet banking is a waste. can not even sign up, web page is get stucked. waste to banking with you.
1
Worst customer care service ever. I made an online payment to ubereats and ubereats took double payment from me. When i talked to ubereats, they told me even though bank had debited the amount from my bank account ,bank had not paid to uber eats. But double the amount was actually debited from my bank account. I talked to sampath bank customer care service and had the worst experience ever and apparently sampath bank is not responsible for some of the online transactions and when we paid the third party online, that third party can take money from my account without taking my permission. So the bottom line is my money in sampath bank account is not secured and sampath bank is not responsible for our online transactions. Worst bank experience ever.
1
I had an issue with the Moneygram payments I get from abroad in Kaduwela Branch. It took nearly 2 months to get even a reasonable response from Madhavi Bandaranayake in Customer care. It just proves not only the Kaduwela branch but other officers in Sampath bank are also ineffective. So, I have taken my payments to Seylan Bank.
0
I applied Credit Card against Fixed Deposit on month of Jully’21 & wait till 3 months but not received my branch Ass.Mng call to card center so many times, but they didn’t care to hurry it. They always telling will send tomorrow ….tomorrow (like BHIRAVAYA’S DISEASE) buti till end of 3 months didn’t received. Better if need Credit Card best banks are HNB & Commercial).
I have no trust ….dealing with poor customer care …be careful
0
Good customer service and fastest system as well , i am using sampath vishwa for long time ,also very secure and i haven’t faced any technical issues while making online payments, appreciate the service.
2
Before very good now very bad and lazy.
1
My Card has been blocked many times continuously when doing online payments and it fix after days. This time I needed to pay a very urgent payment and they blocked. Since I live in aboard I am unable to visit them or call. They could help me to unlock my money my payments. It’s like going from their own hands. I texted and ask the customer service agents I don’t know whether the understand or not. None is going to help me just replying like a robot same s*** again and again. Bad customer’s service and bad experience I never recommend this bank . Try commercial bank it’s best
0
very pleased with the service, sometimes the queues are a bit of a let down but compared to other banks the customer is served best here!
1