Hatton National Bank Review

4.3 ★★★★☆ (4 reviews)

HNB is a premier private commercial bank renowned for its strong retail banking presence and award-winning digital solutions. With a history rooted in the plantation sector, HNB maintains an extensive branch network, focusing on modern services, robust corporate facilities, and empowering small and medium enterprises.

Rating Summary

85% Overall Score
4.3 / 5.0
★★★★☆

Rating Breakdown

Quality of Service
4.8
Customer Care
4.0
User Experince
4.0

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Reviews (4)

Jeewan samarakoon 4 days ago
★★★☆☆ 3.3
Good bank. Good service
Quality of Service: 4.0★ Customer Care: 3.0★ User Experince: 3.0★
Ananda Priyadharshan 1 week ago
★★★★☆ 4.0
Had a very good experience from HNB. App is very practical and easy. Recently had an issue opening a current account for my company. We need bank accounts to work. not to ask if the SMS has been enabled, online capability given etc. I had to ask these and sign documents seperatly.
Quality of Service: 5.0★ Customer Care: 4.0★ User Experince: 3.0★
MINIDU SHASHIMAL ALUTHGE 1 week ago
★★★★★ 5.0
I’ve been banking with Hatton National Bank for a while, and I’m really impressed with how professional and efficient their service is. The staff are always friendly and go out of their way to help with any questions. Online and mobile banking are very convenient. Everything works smoothly without delays or errors.

Whether it’s handling transactions, opening accounts, or getting quick support, HNB has consistently provided excellent service. It’s a reliable bank that values its customers. I highly recommend it to anyone looking for trustworthy and modern banking in Sri Lanka!
Quality of Service: 5.0★ Customer Care: 5.0★ User Experince: 5.0★
Sandun Sathsara 1 week ago
★★★★☆ 4.7
I was amazed to find out, that the HNB app was very easy to operate compared with other banks. straightforward and easy UI. the entire experience was smooth and had only a small learning curve.
Quality of Service: 5.0★ Customer Care: 4.0★ User Experince: 5.0★