Keells Super Review
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Keells Super Review
Based on 5 Visitor Reviews
78
User Average
Keells Supermarket chain caters to the customers with it’s wide range of products available including food & beverages, home ware, electronic items & much more.
Best place to buy goods. They are the only supermarket who delivered goods during covid curfew
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Today I visited Seeduwa Keells Super around 1.30 afternoon with my wife. Usually I go to Keells Super K Zone but this time for a change I wanted to go Seeduwa Outlet. If Keells Super could take my review seriously they could improve the outlet business and the service standard.
1. Most of Racks are empty without goods.
2. Most of the esstional items not available.
3. Staff not paying any attention to customers and helpful.
Example – I took two full chicken packets from the shelf and wanted to weigh it then the staff name Bagaya told me handover to meat counter. The meat counter staff I requested to cut it into four pieces he refused. I noticed the required equipments available but may be they don’t wanted help the customer. But at K Zone they cut the frozen products also at Food City they do it.
4. Staff not updated on any ongoing promotion. Example on 20th February for DFCC card holders get 10 percent discount on the total bill but non of them aware of it.
5. Staff involved in chats
in corners and not least bothered what customers wanted or try to push the products for sale.
Only the Bakery products trolley the boy little involved to push his trolley products.
5. Vegetables not fresh.
6. Prices bit expensive comparing to Food City
Example B Onion 1 kg RS 160, where as Food City 1 kg RS 120.
Super
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I concur that the vegetables are really fresh and good. Also like the fresh juice bar.
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specious and filled with supplies. quality is maintained with vegetables too. find it easy to do my shopping.
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