Kapruka.com provides all kinds of products from food, household items to car rentals, delivery, Gift items, online purchases and even has it’s own courier service called Grasshopper.
We have used Kapruka.lk several times over the past 5 years. Service was highly satisfactory. No delays, and no issues with any of our orders going missing! Surprised to read there was such a bad review on Wikipedia on Kapruka.lk. At least, for our experience there were no situations where any such foul play was experienced, and we will continue to use this platform since Kapruka and even Grasshoppers is the best out there. We noticed also that the delivery teams are very well organised, friendly and professional.
I was under the impression that Kapruka was a trusted & ethical business and have used their services many times in the past mainly to send cakes to my family in Sri Lanka. However, having compared the prices of their cakes & other household items with other similar online businesses I have been disappointed with the huge difference in price & hence wouldnβt be using their service again.
I ordered a gift and put a wrong email address and when I gave all my information and asked them to change my email so that I will get confirmation when my gift delivered.. Customer service said itβs not possible to change the email . Even after paying extra $26 delivery!!!!
Customer care is really bad and I have been using them very long time
Kapruka, a shady business that plays different time to time. had an order for goods at lockdown period and the amount they were charging n scamming was out of this world. buggers.
I ordered a birthday cake on 20th to the package have to deliver on 25th morning. today is 26th still, they didn’t deliver it. poor service.very disappointed with the service. Don’t order birthday cakes from these thieves. I called the customer care hotline and they didn’t apologise.
I ordered Lenovo legion 5 laptop on Amazon. The laptop was good condition and after arriving to Sri Lanka they delivered with in one day.
0
We have used Kapruka.lk several times over the past 5 years. Service was highly satisfactory. No delays, and no issues with any of our orders going missing! Surprised to read there was such a bad review on Wikipedia on Kapruka.lk. At least, for our experience there were no situations where any such foul play was experienced, and we will continue to use this platform since Kapruka and even Grasshoppers is the best out there. We noticed also that the delivery teams are very well organised, friendly and professional.
0
Highly dissapointed
I was under the impression that Kapruka was a trusted & ethical business and have used their services many times in the past mainly to send cakes to my family in Sri Lanka. However, having compared the prices of their cakes & other household items with other similar online businesses I have been disappointed with the huge difference in price & hence wouldnβt be using their service again.
0
Super service
Fast delivery
0
Love the service!
0
Real scum bags. Never ever use them again.
0
Real horrible bastards. Kapruka is a shit hole. Stay far away from Kapruka.
0
I ordered a gift and put a wrong email address and when I gave all my information and asked them to change my email so that I will get confirmation when my gift delivered.. Customer service said itβs not possible to change the email . Even after paying extra $26 delivery!!!!
Customer care is really bad and I have been using them very long time
Very disappointed
0
Kapruka, a shady business that plays different time to time. had an order for goods at lockdown period and the amount they were charging n scamming was out of this world. buggers.
0
Never recommended for the cakeπππ already i paid for greeting top on cake πππ like simple cake
I ordered a birthday cake on 20th to the package have to deliver on 25th morning. today is 26th still, they didn’t deliver it. poor service.very disappointed with the service. Don’t order birthday cakes from these thieves. I called the customer care hotline and they didn’t apologise.
Provide good reliable service. Prices of the goods are little bit too high. Customer service is good. Deliveries are fast and punctual.
1