Banks HNB Bank Review By: 8 71 690 Spread the loveHNB Bank ReviewLeave A ReviewCustomer Service67Quality of Service67Based on 8 Visitor Reviews67User AverageHatton National Bank also known as HNB bank is a premier private sector commercial bank operating in Sri Lanka with 249 branches spread across the island. Tagsbankcustomerfeedbackreviewsri lanka 8 thoughts on “HNB Bank Review” Janaka says: June 9, 2022 at 2:19 pm 40 Poor Service HNB Kundasale Branch Visited Kundasale HNB branch to exchange USD to SLR. A simple 2-minute process took over 30 minutes. Literally, the staff did not know what to do, I was surprised, after filling half a dozen forms (somebody had to walk a staff member over the phone on how to fill the form in their own system), making passport copies, multiple questions, finally got it my own money. So, much for receiving dollars when there is a huge dollar crunch in the country. Needless to say, not going to this branch.. and perhaps time to close the accounts as well. Breakdown Leave A Review Customer Service 40 Quality of Service 40 0 0 Reply Gihan says: December 20, 2021 at 12:38 am 100 Super bank HNB kiyanne pattama supiri bank ekak thamai. Customer service eka nam ihalai. Ona welawaka help karanawa eyala Breakdown Leave A Review Customer Service 100 Quality of Service 100 0 0 Reply naweer says: May 7, 2022 at 4:49 pm I am a customer of your bank more than 25 years. On 25th April 2022 I have informed the bank in writing (Panchikawatta branch) to change my contact number in the digital banking app and I have called many times to the hot line from the said date to today. But still no response for my request from your side. I am very disappointed about your service towards this and this is the worst customer service I have experienced so far. Complained I’d. EC 3704095 Reply Naweer says: May 7, 2022 at 6:03 pm Dear Valued Customer, we have received your request bearing reference number HNB-EC-3704067 and our service team is attending to it. Thank you for getting connected Dear Valued Customer, we have received your request bearing reference number HNB-EC-3704095 and our service team is attending to it. Thank you for getting connected Dear Valued Customer, your request reference number HNB-EC-3704095 is being resolved. Please contact us again if you need any assistance. Thank you for getting connected Reply bawantha says: June 5, 2021 at 12:37 pm 100 Bank sitory Breakdown Leave A Review Customer Service 100 Quality of Service 100 0 0 Reply bawantha karunarathne says: June 5, 2021 at 12:22 pm 100 firstname.lastname@example.org Bank sarayi Breakdown Leave A Review Customer Service 100 Quality of Service 100 0 0 Reply bawantha karunarathne says: June 5, 2021 at 12:18 pm 98 email@example.com සල්ලි 10.000 000 Breakdown Leave A Review Customer Service 96 Quality of Service 100 0 0 Reply Exclusive says: June 2, 2021 at 11:45 am 100 Excellent service and customer friendly service Very clever customer service and friendly service . Also have fine online banking facilities and so on . Breakdown Leave A Review Customer Service 100 Quality of Service 100 2 0 Reply Leave a Reply Cancel replyLogin with your Social IDYour email address will not be published. Required fields are marked *Comment * Is this a review? No Yes Review Headline Customer Service Quality of Service Final Score Name * Email * Save my name, email, and website in this browser for the next time I comment.