Dialog Axiata Offers and Services Review
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Customer Care
28
Quality of Service
31
Value for Money
29
Based on 93 Visitor Reviews
29
User Average

Dialog Axiata is one of the forefront runners of innovations and digitalisation of the communication industry in sri lanka since the 1990s. Dialog Axiata is one of the largest telecommunication service providers in Sri Lanka serving more than 50% of the Sri Lankan mobile market.

Dialog Axiata has been named the Most Valuable Brand in Sri Lanka and serves in the Enterprise, Smart Home, Digital and Communications sectors providing many services.

Dialog Axiata Services

Listed in the Colombo Stock Exchange as Dialog Axiata PLC, Dialog Axiata Group offers

  • Mobile Telecommunications
  • Fixed Telecommunications
  • Digital Pay Television
  • Digital Services
  • Financial Services
  • Dialog Broadband Networks (Private) Limited (DBN)
  • Dialog Television (Private) Limited (DTV)
  • Digital Holdings Lanka (Private) Limited
  • Dialog Finance PLC, and H One (Private) Limited

Dialog Contact numbers

Dialog Customer Service and Hotlines are listed below

Customer Service General 1777
Technical Support 0777 676 576
Dialog Mobile Hotline (post paid) 0777 678 678 
Dialog TV hotline number 0777 679 679
Dialog Mobile hotline (pre paid) 0777 123 456

103 comments on “Dialog Axiata Offers and Services Review

  1. 85
    4G Router Kandy

    Internet speed නම් හොදයි. 40 mbp/s ක speed එකක් තියෙනව. ජනේලයක් ලග වගේ තිබ්බොත්. නැත්තම් 10 mbp/s වගේ speed එකක් එනව. ගාන වැඩි වුණත් වැඩේ ඔහොමහරි වෙන එක ගැන සතුටු වෙන්න පුලුවන්.🙂

    Breakdown
    Leave A Review

    Customer Care
    93
    Quality of Service
    100
    Value for Money
    61
    0
    0
  2. 85
    4G Router Kandy

    Internet speed නම් හොදයි. 40 mbp/s ක speed එකක් තියෙනව. ජනේලයක් ලග වගේ තිබ්බොත්. නැත්තම් 10 mbp/s වගේ speed එකක් එනව. ගාන වැඩි වුණත් වැඩේ ඔහොමහරි වෙන එක ගැන සතුටු වෙන්න පුලුවන්.

    Breakdown
    Leave A Review

    Customer Care
    93
    Quality of Service
    100
    Value for Money
    61
    0
    0
  3. 80

    4G Mobile coverage not available in over area. But Home Bradband Coverage and speed are very good. customer service good.

    Breakdown
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    Customer Care
    68
    Quality of Service
    90
    Value for Money
    81
    0
    0
  4. 15
    හොදට හිටපු එකක්. අපි වැටිච්ච තැනක්

    කොළඹ වෙලත් 4G නැහැ සමහර තැන්වල. Customer care කතා කරන්ඩ බත් එකක් බෙදාගෙනම ලෑස්ති වෙන්ඩ තියෙන්නෙ. Dialog 4G router එකේ නෝන මහත්තයලට සුද්ද සිංහලෙන් ඇමතුවට වැඩක් නෑ. ආයතනයේ අඩුපාඩු සහ නොහැකියාවට. අන්තිමට SLT වලට මාරු උනා..

    Breakdown
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    Customer Care
    0
    Quality of Service
    11
    Value for Money
    34
    1
    0
    1. Router එක බිත්ති ලගින් එහෙම තියන්න එපා. ඒක යකඩ කම්බි එහෙම නැති ජනේලයක් ලගින් තියන්න. ජනේලෙට ටිකක් එහයින්. එතකොට හොදට එයි.

      0
      0
  5. 41
    very slow 3G and 4G internet just not pass actual throughput 70KB/s

    very slow coverage
    here the location 6.793972, 79.951778

    Breakdown
    Leave A Review

    Customer Care
    70
    Quality of Service
    18
    Value for Money
    29
    1
    2

  6. 34
    Island wide do not have 3G coverage, customer support agents are big cunning liers

    They quickly cutoff data fakely. If we complain them they will block us from some services and hurt customers and ruin customers time, money and energy.they are big cunning liers.4G blaster extra data fakely cut down by there side.they will say due to youtube ads it will get data cut down quickly. But they anounced youtube is totally free when this pacakage is active.there ruining our hard earn money by cheating us. All the customer care officers in company with there ceo and all the big boss are going to hell for sins they do and stealing peoples money. They will rot in hell for eons for sins they do.some cashires in dialog arcade are doing stupid things like paying unknown people and giving receipt to us.and our account and bill is not paid.lot pain and anger with call center customer service. Only sometimes they do not know little things like api for dialog dongel.

    Breakdown
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    Customer Care
    4
    Quality of Service
    50
    Value for Money
    49
    0
    0
  7. 47
    very good coverage and 4G

    compared to other telecom services, offers the best coverage. customer care has gone from ok to worse. 4G prices are high but the upload and download speeds are higher compared to others. that also depends on how many are on the network at a given time. all in all good.

    Breakdown
    Leave A Review

    Customer Care
    12
    Quality of Service
    57
    Value for Money
    71
    0
    2

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